We strive to create a peaceful atmosphere for all our guests, and we also care about the safety of your little ones. For comfort and safety, we request that you obtain childcare before coming to your appointment. Children with an appointment are always welcome.
CANCELLATIONS & MISSED APPOINTMENTS
Denton Color Lab understands that sometimes there are unavoidable circumstances that can conflict with your scheduled appointment and therefore cause you to cancel. As a courtesy to our other guests and team members, we ask that any cancellations and rescheduling be given 48-hour notice of your already scheduled appointment. Any guest's cancellation made after the 48-hour required cancellation period could be subject to a 50% non-refundable rebook fee upon next appointment that will be deducted from total service expense. Late cancellations and missed appointments leave gaps in the stylist’s schedules that cannot be filled without timely notice. This 48-hour courtesy notification enables us to schedule other clients, and in turn, maintains availability of services for you and other salon guests.
*Denton Color Lab reserves the right to cancel or refuse any appointments.
DEPOSITS FOR EXTENDED APPOINTMENTS
A non-refundable deposit of $150 is required to reserve appointments that are 3 hours or longer.
(Ex: Corrective color, Brazilian Blowouts, services on long/thick hair etc.)
This deposit will be held and used toward services on the day of your appointment. In the event of a cancellation for these long appointment blocks, a 72-hour notice is required to receive a full deposit refund.
Denton Color Lab does not issue refunds on salon services. However, we strive to give the utmost satisfaction to our guests, if you are not satisfied with your haircut or color service, please contact the salon within 7 days of your original appointment so that we can make any adjustments at no cost to you.